CENTURY 21 Cedarcrest Realty Announces 2019 Award Winners for Service and Sales from CENTURY 21® System and NJ REALTORS®

Cedarcrest Realty’s John Sass and Lynn DeLuccia with (l. to r.): Michael Miedler, president & CEO of CENTURY 21 Real Estate Corporation, and Fernando and Antonia Semiao of CENTURY 21 Semiao & Associates at the annual awards ceremony.

It’s awards season again at CENTURY 21 Cedarcrest Realty!

Broker owner John Sass and members of the Cedarcrest Realty team recently attended the CENTURY 21® annual awards gala at the Venetian in Garfield. We celebrated and honored the winners from our office of several CENTURY 21® awards, which are presented to agents and offices that consistently provide high levels of customer service and sales production.

Here is our lineup of the 2019 CENTURY 21 Cedarcrest all-stars, based on customer service and gross closed commissions.:

  • Quality Service Pinnacle Award – Paula Cano, Yaw “Tracy” Chan, Bruno Marino, Joseph Scotto
  • Masters Ruby Award – Joseph Scotto
  • CENTURION® Award and Presidents Producer Award – Yaw “Tracy” Chan
  • Gold Medallion Award – CENTURY 21 Cedarcrest Realty, for sales production
  • Quality Service Pinnacle Office Award – For the ninth year in a row, CENTURY 21 Cedarcrest Realty won this prestigious award for delivering superior customer service, which is CENTURY 21’s top honor for service

In addition, our office has some winners of the NJ Realtors® Circle of Excellence® Sales Award®. The Circle of Excellence® recognizes real estate professionals who have demonstrated excellence in the field of salesmanship.

  • Bronze Award – Patrick Smith, Paula Cano
  • Silver Award – Joseph Scotto
  • Gold Award – Yaw “Tracy” Chan

Congratulations to our hard-working real estate associates!

Spotlight on . . . Eugenia France

Veteran real estate professional Eugenia France joined Cedarcrest Realty in November 2019 and is already making her mark in terms of transactions at our agency. Eugenia, who came to the U.S. in 1987, has been working in real estate since 1992 and according to broker owner John Sass, “Eugenia’s experience really shows. She has already done half a dozen transactions to date, with two currently under contract. She knows the system and comes to work every day ready to get things done. We’re delighted to have her on the Cedarcrest team.”

And this is with Eugenia, a native of Brazil, spending several weeks visiting family in her home country!

Early in her career, she was at another CENTURY 21 office, working with home buyers and sellers primarily in Belleville, Bloomfield, Glen Ridge, Newark, and Nutley. It was there that she first met John, who at the time was doing training and recruiting for the system. She was most recently with a brokerage in Newark and although she was the top producer there, she was not happy with the work environment and decided to make a move last fall. She came across John’s name and contacted him to find out if there were any opportunities at CENTURY 21 Cedarcrest.

As someone who has been self-employed since coming to the States, Eugenia said real estate appealed to her because, “You can make your own schedule and develop a business. I enjoy dealing with people and making them happy when they find the right house—and it feels great when that happens. But it’s also a great feeling when those customers refer me to someone else; it means I’ve done a good job.”

Although she’s done some commercial real estate work before, Eugenia prefers residential real estate. “You participate more in the residential transaction and I like guiding the contract process, which I didn’t get to do as much in commercial deals.”

Of her decision to join the Cedarcrest team, she said, “It’s a much nicer workplace; people treat each other well, John respects his team, and there are opportunities to grow here.” She works in our Caldwell office-and we’re glad she’s there!

Spotlight on . . . Armand Michael DiVirgilio

After 30 years in the field of facilities engineering and asset protection, Michael DiVirgilio felt it was time to start a new career. Taking his in-depth experience in commercial and industrial properties, he brings fresh insights into his work today, working with residential and commercial real estate buyers and sellers.

“There are a lot of things I see right away when I walk into a home or a commercial establishment,” said Michael. “I’ve covered many aspects of facilities and property management, so my prior career brings additional skills and knowledge to my real estate clients and the Cedarcrest team.” He also has firsthand experience remodeling several homes, so he’s always looking for the positives and the potential negatives in a property he’s showing.

Michael moved to New Jersey from Florida with his wife back in March and obtained his real estate license in New Jersey and New York in April. (He is also a Florida State licensed community association manager and a New Jersey notary public.) He began his real estate career at a small office in Tenafly but after he and his wife bought a condo in Bloomfield, he looked for an agency closer to home. He’d met Tom Siso, a CENTURY 21 Cedarcrest Realty agent, during the condo-hunting process and Tom introduced him to broker owner, John Sass.

“I really feel like a part of a great family here; the people are fantastic,” said Michael, who works out of our Caldwell office. “Cedarcrest Realty is well structured and organized and John and his team care deeply about the clients they serve.” Having served in the U.S. Air Force after high school, Michael appreciates the structure at the brokerage. “I’m glad to be in this tight-knit, family-feeling organization.” From a large family himself, and with seven kids, it’s no wonder that the family feeling at CENTURY 21 Cedarcrest was a pull for him.

Michael said he was drawn to real estate sales because, “It allows me to help people find that perfect home. I love working with people and seeing that expression on their faces when you show them a place that’s the right fit. Seeing them light up like that brings me tremendous satisfaction. I’ve always been about helping people.” That helping spirit is reflected in the community service work he and his wife do in soup kitchens and through other charitable endeavors.

He’s enjoying learning from the Cedarcrest Realty team and appreciates the ongoing training available in the office. “I have more to learn and there are great people with a plethora of knowledge that they’re sharing,” he said.

CENTURY 21 Cedarcrest Realty Is Collection Site for Marines Toys for Tots Foundation

North Jersey Real Estate Agency is Helping to Brighten Holidays for Underprivileged Children with Annual Toy Drive; Encourages Area Residents to Help Support Needy Families


CALDWELL, N.J., November 25, 2019 – CENTURY 21 Cedarcrest Realty, Inc., a real estate agency with offices in Caldwell and Little Falls, N.J., is a host site for the U.S. Marines’ annual Toys for Tots toy and fund drive. This is the 12th year in a row that Century 21 Cedarcrest is supporting the charitable effort.

Area residents are encouraged to drop off new, boxed and unwrapped toys and games at either of the Cedarcrest Realty offices, at 460 Bloomfield Avenue in Caldwell or 44 Main Street in Little Falls, until December 15, 2019. Hours are 9:00 a.m. to 7:00 p.m. Monday through Friday and on weekends from 9:00 a.m. to 5:00 p.m. The donated toys and games will be delivered by the Cedarcrest Realty team to the Marines at the official drop-off site in Dover; the items will be distributed to less fortunate families and children from babies to teens, through various non-profit organizations.

The objectives of Toys for Tots are to help less fortunate children throughout the United States experience the joy of Christmas; to play an active role in the development of one of our nation’s most valuable resources—our children; to unite all members of local communities in a common cause for three months each year during the annual toy collection and distribution campaign; and to contribute to better communities in the future.

“My associates and I feel strongly about giving back to others in the communities we serve and are honored to support the Toys for Tots initiative every year,” said John Sass, broker owner of CENTURY 21 Cedarcrest Realty. “In addition to toys and games, we also encourage our neighbors to consider giving a monetary donation on the Toys for Tots website, www.toysfortots.org, to brighten the holidays for families in need.”

For more information about what to donate, contact CENTURY 21 Cedarcrest Realty at (973) 228-1050. For more information about the award-winning real estate brokerage, visit http://century21cedarcrest.com/.

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About Century 21 Cedarcrest Realty, Inc.
Located in Caldwell, N.J., CENTURY 21 Cedarcrest Realty, Inc. (Cedarcrest Realty) works with property buyers and sellers throughout northern New Jersey, including Morris, Essex, Passaic, and Bergen counties. Under the guidance of broker/owner John Sass, nearly 70 real estate agents and REALTORs® work in both residential and commercial real estate. Sass joined the CENTURY 21® Real Estate System as a real estate associate in 1983, and advanced to Management in 1987. He is a licensed broker in the State of New Jersey, as well as a graduate of the REALTOR® Institute (GRI). In 2018, CENTURY 21 Cedarcrest Realty was designated a Certified Commercial Specialist by CENTURY 21 Real Estate LLC.

About John Sass

Agent spotlight on . . . Bob Prall & Eddie Modica

As we know, real estate is a relationship business . . . and it turns out, relationships are what brought two of our newest real estate associates to CENTURY 21 Cedarcrest Realty.

Bob Prall joined our team in the Caldwell office after completing real estate school and getting his license in July. Dennis DiSabato, our Caldwell sales manager, sold Bob and his family their current home 15 years ago.

He ran into Dennis a few months ago by chance and mentioned he’d been thinking about getting into real estate. “We talked about it and I saw that it would be the perfect option for me because I like to help people. With his encouragement, I decided to pursue it.” He chose CENTURY 21 Cedarcrest Realty because, “Given Dennis’ professionalism and integrity, I wanted to be at CENTURY 21, period!”

A lifelong Little Falls resident, Bob is a former volunteer fireman and a 20-year veteran of the Little Falls Police Department, he chose real estate as he looks to a future transition from assisting people as a sergeant on the streets to helping people find the home of their dreams.

“I’m a problem solver by nature and have worked with many people of all backgrounds during stressful times, helping them through their situation to see the bigger picture,” explained Bob.

He enjoys real estate investing (and owns a rental property), so he is eager to help others as Dennis had done for his family. He also appreciates the flexibility real estate allows in his schedule plus, in his words, “the help factor.” He loves meeting and talking to new people and with his personal real estate experience, he’s excited about the potential.

“I know the job is all about building relationships and helping people-and I always feel good when I’m able to do so in my police work. Real estate has become a passion of mine that I wasn’t able to tap into until now; it will be the key to opening new doors for me.”

Eddie Modica of Totowa has joined our Little Falls office full time, grateful to have left behind an unfulfilling “cubicle job.” He’d been interested in real estate for some time; a meaningful conversation with a friend (a real estate professional) and a friendly nudge from long-time pal Chris Malatesta in our Little Falls office, gave him the impetus to make the move.

“I had a conversation with my friend on a Wednesday, enrolled in real estate school the following week, got my license in July, and joined CENTURY 21 Cedarcrest Realty right away,” said Eddie. “I’ve wanted a career that involves customer service and working directly with people for a long time-and something I could really take pride in. This is it.”

Having grown up in Woodland Park, Eddie knows the Passaic County area well. Chris brought him into the Little Falls office and Eddie was very impressed with the environment-from the team to the technology.

“Visiting there made my decision a lot easier,” he said. He noticed right away-and has experienced firsthand-how friendly and helpful everyone is. “They want you to succeed and everyone is willing to lend a hand. John Sass has been great and there are so many opportunities and resources there.”

Eddie’s looking forward to developing his own book of business as well. “A career in real estate is what you make of it which is exciting to me. No more punching the clock; I can build a more fulfilling future with endless possibilities here at CENTURY 21 Cedarcrest Realty.”

He is signing up for all the classes we offer to our agents at all levels of experience and was LUXE certified (Luxury Listing Specialist) in August.

“Training and support leads to professional growth for our sales associates as well as growth for our offices,” said broker owner John Sass. “The performance-based training we offer on an ongoing basis ensures that our Cedarcrest Realty agents are always delivering great service and that they’re operating at their highest level.”

Agent spotlight on . . . Chris Malatesta

Chris has been working in real estate for over 22 years, after a successful career in home construction. So how did he go from installing siding, windows and roofing to helping people buy and sell their homes?

“My mother used to work at a real estate agency and the broker suggested I get my real estate license,” explained Chris. “I took his advice and never looked back.” Since that time, Chris has worked primarily in Passaic Valley area—Totowa, Little Falls, and Woodland Park.

Before joining CENTURY 21 Cedarcrest, Chris, who lives in Totowa, worked at several independent and national real estate offices in Passaic County, handling mostly residential transactions. When we opened CENTURY 21 Cedarcrest Realty, Little Falls, he joined our team there.

“I already knew broker owner John Sass, so I knew I’d be joining a strong outfit,” said Chris. “Plus, it was very appealing to come into a new office with Cedarcrest’s expansion in Passaic County.”

He was also attracted to the breadth of training classes CENTURY 21 Cedarcrest provides, for sales associates at all levels of experience. “They offer so much professional development there, with seminars about sales techniques and real estate technology, classes to work towards different designations . . . there’s so much available. Plus CENTURY 21 has some great online tools that make it so much easier now to manage our pipeline and transaction process,” he added.

Although Chris enjoys helping his clients realize the lifestyle they aspire to through the home buying process, he also enjoys the challenges that the real estate field brings to him as a sales associate. If a client asks about something he doesn’t typically run across, he simply gets it handled.

“I’ll research the issue and tap my network for the right pros to get the job done. After more than 20 years in real estate, I know that a key to success in this business is to never disappoint your clients, and do whatever it takes to ensure a smooth transaction.”

We certainly agree with that credo at CENTURY 21 Cedarcrest Realty!

Happy 10th Anniversary to Us! Century 21 Cedarcrest Realty Celebrates Ten Years of Consistent Growth and Superior Service

In June 2009, John Sass became broker/owner of CENTURY 21 Cedarcrest Realty, Inc. at its Caldwell office. John and the team are celebrating the agency’s tenth anniversary this month, marking the milestone with pride, a shelf full of regional and national real estate industry awards, and a second office in Little Falls to better serve home buyers and sellers as well as commercial clients throughout North Jersey.

Prior to taking ownership of Cedarcrest Realty, John had worked in other CENTURY 21 offices in recruiting and training—a major driver in the agency’s professional development program for real estate agents at all experience levels. All agents receive training in sales and customer care, the transaction process, contracts, and using the digital marketing tools provided by CENTURY 21 Real Estate most effectively to their clients’ advantage.

The company, which started with six people in 2009, has grown 15-fold to over 80 real estate agents today—some among the region’s highest producers—plus a director of career development and two sales managers. Here’s a look at some of our achievements over the past decade:

Ten years of growth and recognition

  • Grew sales volume by 500%, from $20 million in 2009 to $110 million today
  • Multiple awards for sales volume, gross closed commissions and customer service:
    • CENTURY 21 Quality Service Pinnacle Award every year since 2010, based on a high level of customer satisfaction
    • CENTURY 21 Gold Medallion Office Award for production, 2012-2017
    • CENTURY 21 CENTURION® Award for superior production, 2018
    • CENTURY 21 President’s Award, 2018 – the most prestigious award given by the system to producers, teams and offices that achieve both CENTURION® level production and the Quality Service Pinnacle Award in the same year
    • Gold medal as “Best Realtor” in the Suburban Essex magazine’s Best of Essex Readers’ Choice Awards, 2015-2018
    • Numerous New Jersey REALTORS® Circle of Excellence awards for sales
  • Added Fine Homes & Estates division in 2015
  • Designated by CENTURY 21 Real Estate as a certified commercial specialist in 2018
  • Opened second office at 44 Main Street in Little Falls in March 2019
  • Top donation site for 10 years in a row for the U.S. Marines Toys for Tots holiday gift program in addition to supporting Easter Seals, NJ Special Olympics and area charities that aid the local community

“I’ve always cultivated a family feeling that values teamwork, which translates into better customer service out in the field,” said John as he looks toward the future. “We are well-positioned to continue our forward trajectory as we strive to always deliver—in the words of CENTURY 21 Real Estate—relentless service and commitment, and a superior experience for everyone involved.”

Agent spotlight on . . . Michelle Christenson

Michelle Christenson loves CENTURY 21® and Little Falls so much, she couldn’t stay away! Having worked at another CENTURY 21 office for about 14 years earlier in her career—which had been located in Little Falls—Michelle reached out to John Sass to discuss joining Cedarcrest Realty when she heard about our new Little Falls office. She was more recently with another group, and was eager to rejoin CENTURY 21 and work in Little Falls.

“It’s so nice to be back at CENTURY 21,” said Michelle, a licensed REALTOR® in New Jersey for 19 years. “The system and support is superior to what is available at competitors, no question. And I’m delighted to be working at Cedarcrest Realty with a great team of real estate agents. Once I talked to John, I knew it was a good fit for me.”

Although she and John have not worked together before, their paths have crossed many times in the North Jersey real estate world, and she contacted him when she knew she was ready to make a change. Michelle said she is excited about the opportunities in Passaic County.

“There is a lot of new development in Little Falls, townhouses are going up in the area, and it’s an expanding market. Plus, downtown Little Falls is experiencing a resurgence that’s been great to see. I really like the area.”

Michelle, who lives in Cedar Grove, got into real estate when she was raising her children (who are now grown). As a career, it offered her the opportunity to arrange her schedule to meet family commitments while also meeting her customers’ needs. The flexibility has also enabled the lifelong animal lover to volunteer throughout the years with various animal rescue and foster organizations. But in real estate, for Michelle it’s all about the people.

“I love working with and helping all the different people I meet, from first-time home buyers to sellers. It’s the people aspect that keeps me in this business. Here I am, 19 years later and still loving it. And now that I’m back in Little Falls, I told John that’s it, I’m never leaving.”